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CRM Excellence Awards are sponsored by Customer Interaction
Solutions magazine. Winners were chosen based on their product or
service's ability to help extend and expand the customer
relationship and were presented to companies that demonstrate true
CRM partnership with their clients. The CRM Excellence Awards are
based on hard data, facts and numbers demonstrating the
improvements that the winner's efforts have made in a client's
business.
Stream has won a CRM Excellence Award for the seventh
time.
To win this year's award, Stream had to provide measurable
evidence that its services have improved its clients' businesses
and helped retain customers. In the case study submitted, Stream
showcased its ability to create and implement a pioneering,
value-add revenue generation program for a Fortune 1000 software
company. As a result of this program, client CSAT and resolution
rates improved significantly and annualized sales for the client
increased from $4.5M in 2006 to $15.2M.
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