Press Release

Stream announces pricing of Senior Secured Notes




BOSTON, Mass., September 30, 2009 - Stream Global Services, Inc. (NYSE AMEX: OOO), announced that it has priced its previously announced private placement of $200 million aggregate principal amount of 11.25% senior secured notes due 2014 (the "notes"). The notes will be issued by the Company at an initial offering price of 95.454% of the principal amount and will be issued by the Company and unconditionally guaranteed by its domestic subsidiaries, other than certain immaterial subsidiaries. The Company intends to use the net proceeds to refinance indebtedness of the Company and eTelecare Global Solutions, Inc. ("eTelecare"). The issuance of the notes is anticipated to close on October 1, 2009. The closing is conditioned upon the prior or concurrent consummation of the Company's combination with eTelecare and the closing of a new, asset-based revolving credit facility.

The notes have not been registered under the Securities Act of 1933, as amended (the "Securities Act") or any state securities law and may not be offered or sold in the United States absent registration or an applicable exemption from registration under the Securities Act and applicable state securities laws. The notes are being offered only to qualified institutional buyers under Rule 144A under the Securities Act and outside the United States in compliance with Regulation S under the Securities Act. This press release does not constitute an offer to sell any security and shall not constitute an offer, solicitation or sale in any jurisdiction in which such offer or sale would be unlawful.

Contact Information:
Nancy Finn
Global Marketing Communications
nancy.finn@stream.com
781-304-1846

About Stream Global Services
Stream Global Services is a premium business process outsource (BPO) service provider specializing in customer relationship management including sales, customer care and technical support for Fortune 1000 companies. Stream is a trusted partner to some of the world's leading technology, computing, telecommunications, retail, entertainment/media, and financial services companies. Our service programs are delivered through a set of standardized best practices and sophisticated technologies by a highly skilled workforce of approximately 30,000 employees based out of 50 solution centers in 22 countries supporting more than 35 languages. Stream continues to expand its global presence and service offerings to increase revenue, improve operational efficiencies and drive brand loyalty for its clients. To learn more about the company and its complete service offering, please visit www.stream.com.

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Over the past 15 years Stream has grown from a small outgrowth service to a global provider for the Fortune 1000.

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