BOSTON, MA. - December 15, 2009 - Stream Global Services, Inc.
(NYSE AMEX: SGS), a premium business process outsource (BPO)
service provider specializing in customer relationship management
services for Fortune 1000 companies, today announced that it has
appointed Dennis Lacey to the role of Executive Vice President and
Chief Financial Officer, effective January 4, 2010. Based out of
the company's global headquarters in Wellesley, Mass., and
reporting directly to Stream Chairman and CEO, Scott Murray, Dennis
will lead the company's global finance, treasury, taxation, real
estate and procurement programs.
A veteran of both corporate finance and the CRM industry, Dennis
brings to Stream more than 25 years experience in a number of
global service and investment firms. He began his career at Coopers
& Lybrand LLC, where he reached the level of partner before
entering private industry. Dennis's experience includes EVP and
Chief Financial Officer of CKE Restaurants, a leading restaurant
business owner of Carl's Junior and Hardees, with more than $1.5
billion in revenues and 35,000 employees. Following CKE
Restaurants, Dennis was EVP and Chief Financial Officer of
Teletech, a global CRM service provider operating in the same
industry as Stream. Teletech is a customer care service provider
with historical revenues greater than $1 billion, 40,000 employees
and offices in over 17 countries throughout the world. While at
Teletech, Dennis built financial operating discipline and metrics
to manage the business effectively, extended financial reporting
across the organization and managed the primary relationships with
banks, investors and outside service providers. Over the past
several years Dennis has also worked closely with various private
equity, financial and investment firms in his most recent role of
Head of Capital Markets at Republic Financial Corporation, an
international, private investment company.
Scott Murray, Chairman and Chief Executive Officer of Stream,
said; "We are extremely excited to have someone of Dennis's caliber
join our team of experienced and proven executives at Stream. His
extensive experience in the technology services industry will allow
us to continue our strategy of building a large global services
company that provides integrated technology services to our global
clients. This experience will be a great asset for the Executive
Committee of Stream - as we continue to develop and refine our
corporate strategy and oversee the day-to-day management of our
business."
Contact Information:
Nancy Finn
Global Marketing Communications
nancy.finn@stream.com
781-304-1846 About Stream Global Services
Stream Global Services is a premium business process outsource (BPO) service provider specializing
in customer relationship management including sales, customer care and technical support for Fortune
1000 companies. Stream is a trusted partner to some of the world's leading technology, computing,
telecommunications, retail, entertainment/media, and financial services companies. Our service programs
are delivered through a set of standardized best practices and sophisticated technologies by a highly
skilled workforce of approximately 30,000 employees based out of 50 solution centers in 22 countries
supporting more than 35 languages. Stream continues to expand its global presence and service offerings
to increase revenue, improve operational efficiencies and drive brand loyalty for its clients. To learn
more about the company and its complete service offering, please visit www.stream.com.
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