Working Together with ITIDA, Stream will Train and Employ 1000 Employees in its Newly Opened Cairo Facility
BOSTON, MA - June 23, 2009 - Stream Global Services, Inc.,
(AMEX:OOO), a premium provider of customer care and business
process outsourcing (BPO) services for Fortune 1000 companies,
today announced that it has entered into an agreement with the
Egyptian Information Technology Development Agency (ITIDA) to
employ and train more than 1000 Egyptian employees in its Cairo
facility over the next three years. ITIDA, as part of its
initiative to empower, grow and develop Egypt's information and
communications technology industry, will subsidize certain employee
training costs for Stream.
Stream's Chairman and CEO, Scott Murray, signed the agreement
today with Dr. Hazem Youssef Abdelazim, CEO, ITIDA, during the
American Chamber of Commerce in Egypt event, taking place in
Washington, DC. The agreement was witnessed by the Minister of
Communications and Information Technology, His Excellency, Dr.
Tarek Kamel.
"Following the recent opening of our 1000-seat Cairo solutions
center, we are seeing tremendous opportunity to offer a highly
skilled, technical workforce to support our growing global client
base. We believe that Egypt is fast becoming the next 'go-to'
location for off-shore services for both our North American and our
European global accounts," said Murray. "We are thrilled to be
working with the ITIDA to ensure that we quickly and effectively
ramp up training and support efforts in Cairo for these
clients."
Egypt is ranked sixth in the 2008 A.T. Kearney Global Services
Locations Index, an improvement of seven ranks from 2007. And,
according to A.T. Kearney, Egypt now ranks number one in the EMEA
region as an offshoring location. Stream's Cairo center was
launched in May 2009 to address this growing global demand for
skilled technical workforce in an offshore support environment. The
site is already serving several clients across multiple
languages.
Commenting on the agreement, ITIDA CEO, Dr. Hazem Y. Abdelazim
said, "We are excited to be working alongside a company of Stream's
caliber to further develop the technology talent base of Egypt. We
look forward to working together over the coming years to ensure
Stream's clients reap the benefits of Egypt's advanced technology
infrastructure and highly educated workforce."
Contact Information:
Nancy Finn
Global Marketing Communications
nancy.finn@stream.com
781-304-1846 About Stream Global Services
Stream Global Services is a premium business process outsource (BPO) service provider specializing
in customer relationship management including sales, customer care and technical support for Fortune
1000 companies. Stream is a trusted partner to some of the world's leading technology, computing,
telecommunications, retail, entertainment/media, and financial services companies. Our service programs
are delivered through a set of standardized best practices and sophisticated technologies by a highly
skilled workforce of approximately 30,000 employees based out of 50 solution centers in 22 countries
supporting more than 35 languages. Stream continues to expand its global presence and service offerings
to increase revenue, improve operational efficiencies and drive brand loyalty for its clients. To learn
more about the company and its complete service offering, please visit www.stream.com.
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