Press Release

Stream Global Services expands operations into Cairo, Egypt




BOSTON, MA - May 11, 2009 - Stream Global Services, Inc., (AMEX:OOO), is pleased to announce the opening of its newest solution center in Cairo, Egypt. Our newest facility, with a capacity for more than 700 seats, enables Stream to expand its multilingual support offerings to accommodate our strong business growth.  As a recognized top outsourcing destination, businesses are attracted to Egypt because of its central location between EMEA and North America and its economic and political stability.

Egypt's exceptional technical workforce as well as strong telecommunications infrastructure and central service location make it a world-class destination to support Stream's global clients. The local government's dedication to educational programs and Cairo's nearly 300,000 annual college graduates, contributed to Stream's selection of the city for its newest center. In addition, Egypt's central location provides easy access for clients in North America, Europe, the Middle East and Africa.

"Cairo's location enables Stream to broaden the multilingual customer care, technical support and revenue generation services options we offer to our clients. It is a welcome addition to our established footprint in EMEA." said Stream's Chairman and CEO, R. Scott Murray, "With Egypt now established, Stream is one of the first BPO providers to have a truly global footprint, where English-language support is provided from a variety of onshore, nearshore and offshore locations in the Americas, Europe and Asia."

As one of the first solution centers in Egypt focusing primarily on offshore contact center outsourcing for North America and Europe, Stream offers its services in English, French and Arabic languages for new and existing clients. The expansion into Egypt marks another milestone of providing our clients a comprehensive methodology for locating their outsourcing needs across multiple destinations.

Contact Information:
Nancy Finn
Global Marketing Communications
nancy.finn@stream.com
781-304-1846

About Stream Global Services
Stream Global Services is a premium business process outsource (BPO) service provider specializing in customer relationship management including sales, customer care and technical support for Fortune 1000 companies. Stream is a trusted partner to some of the world's leading technology, computing, telecommunications, retail, entertainment/media, and financial services companies. Our service programs are delivered through a set of standardized best practices and sophisticated technologies by a highly skilled workforce of approximately 30,000 employees based out of 50 solution centers in 22 countries supporting more than 35 languages. Stream continues to expand its global presence and service offerings to increase revenue, improve operational efficiencies and drive brand loyalty for its clients. To learn more about the company and its complete service offering, please visit www.stream.com.

The Stream Story
Over the past 15 years Stream has grown from a small outgrowth service to a global provider for the Fortune 1000.

Case Studies
Stream Achieves Large Scale Ramp for Leading Healthcare Provider
Stream Achieves Large Scale Ramp for Leading Healthcare Provider
Shows and Events
BPAP Australia Trade Mission
Sydney, Australia
May 31 - June 2, 2011