Company Receives Highest Marks in Inbound Contact Center Services
BOSTON, MA. - December 1, 2010 - Stream Global Services,
Inc. (NYSE AMEX: SGS), a leading, global business process
outsource (BPO) service provider specializing in customer
relationship management services for Fortune 1000 companies, today
announced that it has been awarded the Top Outsourcer 2010 Award,
inbound category, by ContactCenterWorld, the global association for
contact center best practices & networking.
According to ContactCenterWorld, the annual Top Outsourcer
Awards program is aimed at acknowledging the best in the industry -
companies that have outperformed their peers and deserve global
recognition. Stream was singled out once again for its
exceptional performance in the inbound customer service
category. Since the program's inception, the Top Outsourcer
Ranking Awards listing has become a reference for client companies
seeking the best in the outsourcing industry. Companies review the
lists to both confirm the value of existing relationships as well
as build new ones.
"Since the first ContactCenterWorld awards were given in 2005,
Stream has continually placed high in the rankings in the Top
Outsourcer category. It is a great honor to be recognized
once again by this well-respected industry resource for our efforts
in the inbound customer contact center sector," said Kathryn
Marinello, Stream's chairman and CEO. "To be acknowledged as
one of the top contact center service providers in the world speaks
volumes about the talent, dedication and hard work of Stream's
30,000 worldwide employees who do their best to provide exceptional
service and value to our clients every day."
"I would like to congratulate Stream - they provided us with
some impressive stats with which we compiled the 2010 rankings, and
were able to show their position and strength in outsourcing
services for the contact center world," said Raj Wadhwani,
president of ContactCenterWorld. "In such a competitive
sector they managed to hold their position, which is a
testament to their success and ability to manage clients'
business."
Contact Information:
Nancy Finn
Global Marketing Communications
nancy.finn@stream.com
781-304-1846 About Stream Global Services
Stream Global Services is a premium business process outsource (BPO) service provider specializing
in customer relationship management including sales, customer care and technical support for Fortune
1000 companies. Stream is a trusted partner to some of the world's leading technology, computing,
telecommunications, retail, entertainment/media, and financial services companies. Our service programs
are delivered through a set of standardized best practices and sophisticated technologies by a highly
skilled workforce of approximately 30,000 employees based out of 50 solution centers in 22 countries
supporting more than 35 languages. Stream continues to expand its global presence and service offerings
to increase revenue, improve operational efficiencies and drive brand loyalty for its clients. To learn
more about the company and its complete service offering, please visit www.stream.com.
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