BOSTON, MA - February 24, 2010 - Stream Global Services, Inc.,
(NYSE/AMEX: SGS), a premium business process outsource (BPO)
service provider specializing in customer relationship management
for Fortune 1000 companies, today announced that it has been named
a recipient of a 2009 MVP Quality Award from Technology Marketing
Corporation's (TMC®) Customer Interaction Solutions® magazine.
Customer Interaction Solutions has been the leading publication in
CRM, call centers and teleservices since 1982TM.
According to the magazine, it presents its MVP Quality awards
annually to companies that have exemplified the highest commitment
to quality, excellence and customer service. This year, a select
group of contact center industry standouts have been bestowed with
gold, silver and bronze MVP Quality Awards in various categories.
Stream was recognized for its quality excellence in the category of
"B-to-C Integrated Inbound/Outbound" customer service.
"We are extremely honored to have Stream's exceptional quality
practices recognized by such a highly regarded industry publication
as Customer Interaction Solutions," said Scott Murray, Stream's
Chairman and CEO. "Quality is an integral component of every
service and support program that Stream implements for its clients,
and obtaining this award reinforces our commitment to providing
value for our clients at all times, and is also a testament to the
talent and dedication of our 30,000 employees who live this
commitment every day."
"Our editors at Customer Interaction Solutions are proud to
grant a Silver MVP Quality Award to Stream Global Services for
their excellence in taking and improving quality measures. They
have demonstrated their ability to create a sense of community
within their company, while providing the best service to their
clients," said Rich Tehrani, CEO, TMC. "Stream has demonstrated a
commitment to high ethical standards, stringent policies and
challenging goals."
The 17th Annual MVP Quality Award winners will be published in
the February 2010 issue of Customer Interaction Solutions magazine,
www.cismag.com.
About Stream Global Services, Inc.
Stream Global Services is a premium business process outsource
(BPO) service provider specializing in customer relationship
management including sales, customer care and technical support for
Fortune 1000 companies. Stream is a trusted partner to some of the
world's leading technology, computing, telecommunications, retail,
entertainment/media, and financial services companies. Our service
programs are delivered through a set of standardized best practices
and sophisticated technologies by a highly skilled workforce of
approximately 30,000 employees based out of 50 locations in 22
countries supporting 34 languages. Stream continues to expand its
global presence and service offerings to increase revenue, improve
operational efficiencies and drive brand loyalty for its clients.
To learn more about the company and its complete service offering,
please visit www.stream.com.
About Customer Interaction Solutions
Since 1982, Customer Interaction Solutions (CIS) magazine has been
the voice of the call/contact center, CRM and teleservices
industries. CIS magazine has helped the industry germinate, grow,
mature and prosper, and has served as the leading publication in
helping these industries that have had such a positive impact on
the world economy to continue to thrive. Through a combination of
outstanding and cutting-edge original editorial, industry voices,
in-depth lab reviews and the recognition of the innovative leaders
in management and technology through our highly valued awards,
Customer Interaction Solutions strives to continue to be the
publication that holds the quality bar high for the industry.
Please visit www.cismag.com.
About TMC
Technology Marketing Corporation (TMC) is a global integrated media
company helping our clients build communities in print, in person
and online. TMC publishes Customer Interaction Solutions, INTERNET
TELEPHONY, Unified Communications, and NGN magazines. TMCnet, TMC's
Web site, is the leading source of news and articles for the
communications and technology industries. TMCnet is read by two
million unique visitors each month on average worldwide, according
to Webtrends. TMCnet has ranked within the top 3,500 in Quantcast's
Top U.S. sites, placing TMCnet in the nation's top .03% most
visited Web sites. In addition, TMC produces INTERNET TELEPHONY
Conference & EXPO (ITEXPO); 4GWE Conference and M2M Evolution
(in conjunction with Crossfire Media); Digium|Asterisk World (in
conjunction with Digium); and Smart Grid Summit (in conjunction
with Intelligent Communication Partners). For more information
about TMC, visit http://tmcnet.com/. TMC also serves technology
professionals with industry-specific Web sites: IT.TMCnet.com,
4G-wirelessevolution.TMCnet.com, M2M Evolution.com,
Smart-Grid.TMCnet.com, Smart Products Ecosystem,
Robotics.TMCnet.com, Cable.TMCnet.com, Satellite.TMCnet.com,
Green.TMCnet.com, Healthcare.TMCnet.com, and
Education.TMCnet.com.
For more information about TMC, visit www.tmcnet.com.
Contact Information:
Nancy Finn
Global Marketing Communications
nancy.finn@stream.com
781-304-1846 About Stream Global Services
Stream Global Services is a premium business process outsource (BPO) service provider specializing
in customer relationship management including sales, customer care and technical support for Fortune
1000 companies. Stream is a trusted partner to some of the world's leading technology, computing,
telecommunications, retail, entertainment/media, and financial services companies. Our service programs
are delivered through a set of standardized best practices and sophisticated technologies by a highly
skilled workforce of approximately 30,000 employees based out of 50 solution centers in 22 countries
supporting more than 35 languages. Stream continues to expand its global presence and service offerings
to increase revenue, improve operational efficiencies and drive brand loyalty for its clients. To learn
more about the company and its complete service offering, please visit www.stream.com.
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