BOSTON, MA - April 6, 2010 - Stream Global Services, Inc.,
(NYSE/AMEX: SGS), a premium business process outsource (BPO)
service provider specializing in customer relationship management
for Fortune 1000 companies, announced today that Technology
Marketing Corporation's (TMC) Customer Interaction Solutions®
magazine, has named the company as a recipient of a 2010 CRM
Excellence Award. Customer Interaction Solutions has been the
premier publication in the CRM, contact center and teleservices
industries since 1982.
According to the magazine, the award winners were chosen for
their ability to help extend and expand the customer relationship
to become all encompassing, covering the entire enterprise and the
entire lifetime of the customer. Recipients, such as Stream,
clearly demonstrated significant improvements to clients'
businesses.
"Stream is extremely honored to be recognized by such a highly
regarded industry publication as Customer Interaction Solutions for
our outstanding attention to customer relationships," said Scott
Murray, Stream's Chairman and CEO. "Driving customer and brand
value is at the core of every service and support program that we
implement for our clients, and this award underscores our mission
to continuously provide innovative service solutions to our clients
to create maximum value for their customers."
"The Eleventh Annual CRM Excellence Awards has recognized Stream
Global Services for being a true CRM partner to its customers and
clients," said Rich Tehrani, CEO, TMC. "Stream has demonstrated to
the editors of Customer Interaction Solutions that their customer
service programs improved the processes of their clients'
businesses by streamlining and facilitating the flow of information
needed for companies to retain their most precious asset...their
customers."
The 2010 CRM Excellence Award winners can be found in the May and
June 2010 issues of Customer Interaction Solutions magazine.
About Customer Interaction Solutions
Since 1982, Customer Interaction Solutions (CIS) magazine has been
the voice of the call/contact center, CRM and teleservices
industries. CIS magazine has helped the industry germinate, grow,
mature and prosper, and has served as the leading publication in
helping these industries that have had such a positive impact on
the world economy to continue to thrive. Through a combination of
outstanding and cutting-edge original editorial, industry voices,
in-depth lab reviews and the recognition of the innovative leaders
in management and technology through our highly valued awards,
Customer Interaction Solutions strives to continue to be the
publication that holds the quality bar high for the industry.
Please visit www.cismag.com.
About TMC
Technology Marketing Corporation (TMC) is a global, integrated
media company helping our clients build communities in print, in
person and online. TMC publishes Customer Interaction Solutions,
INTERNET TELEPHONY, Unified Communications, and NGN magazines.
TMCnet, TMC's Web site, is the leading source of news and articles
for the communications and technology industries. TMCnet is read by
two million unique visitors each month on average worldwide,
according to Webtrends. TMCnet has ranked within the top 3,500 in
Quantcast's Top U.S. sites, placing TMCnet in the nation's top .03%
most visited Web sites. In addition, TMC produces INTERNET
TELEPHONY Conference & EXPO (ITEXPO); 4GWE Conference and M2M
Evolution (in conjunction with Crossfire Media); Digium|Asterisk
World (in conjunction with Digium); and Smart Grid Summit (in
conjunction with Intelligent Communication Partners).TMC also
serves technology professionals with industry-specific Web sites:
IT.TMCnet.com, 4G-wirelessevolution.TMCnet.com, M2M Evolution.com,
Smart-Grid.TMCnet.com, Smart Products Ecosystem,
Robotics.TMCnet.com, Cable.TMCnet.com, Satellite.TMCnet.com,
Green.TMCnet.com, Healthcare.TMCnet.com, and
Education.TMCnet.com.For more information about TMC, visit
www.tmcnet.com.
Contact Information:
Nancy Finn
Global Marketing Communications
nancy.finn@stream.com
781-304-1846 About Stream Global Services
Stream Global Services is a premium business process outsource (BPO) service provider specializing
in customer relationship management including sales, customer care and technical support for Fortune
1000 companies. Stream is a trusted partner to some of the world's leading technology, computing,
telecommunications, retail, entertainment/media, and financial services companies. Our service programs
are delivered through a set of standardized best practices and sophisticated technologies by a highly
skilled workforce of approximately 30,000 employees based out of 50 solution centers in 22 countries
supporting more than 35 languages. Stream continues to expand its global presence and service offerings
to increase revenue, improve operational efficiencies and drive brand loyalty for its clients. To learn
more about the company and its complete service offering, please visit www.stream.com.
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