BOSTON, MA - March 28, 2011 -
Stream Global Services, Inc., (NYSE/AMEX: SGS), a
leading business process outsource (BPO) service provider
specializing in customer relationship management for Fortune 1000
companies, today announced that it has been named a recipient of a
2010 MVP Quality Award from Technology Marketing
Corporation's (TMC®) Customer Interaction
Solutions® magazine.
Customer Interaction Solutions has been the leading
publication in CRM, call centers and teleservices since 1982™.
Customer Interaction Solutions
presents its MVP Quality Awards annually to companies that
demonstrate the utmost commitment to quality, excellence and
customer service. Gold, silver and bronze MVP Quality Awards are
given to the leading contact center industry standouts in various
categories. Stream was recognized for its quality excellence in the
category of "B-to-B and B-to-C Integrated Inbound/Outbound"
customer service.
"We are honored to have Stream's
exceptional quality practices recognized for the second year in a
row by such a highly regarded industry publication as Customer
Interaction Solutions," said Kathy Marinello, Stream's
Chairman and CEO. "Quality is an integral component of every
service and support program that Stream implements for its clients,
and this recognition reinforces our commitment to being the
Provider of Choice for all of our clients."
"It is my pleasure to present Stream
Global Services with a Silver MVP Quality Award for their
excellence in taking and improving quality measures," said Rich Tehrani,
CEO, TMC. "I extend my congratulations to all the outstanding
individuals within Stream whose combined efforts have contributed
to raising their marketing via phone practices to the forefront of
the industry."
The 18th Annual MVP Quality Award winners have
been published in the February 2011 issue of Customer
Interaction Solutions magazine, www.cismag.com.
Contact Information:
Nancy Finn
Global Marketing Communications
nancy.finn@stream.com
781-304-1846 About Stream Global Services
Stream Global Services is a premium business process outsource (BPO) service provider specializing
in customer relationship management including sales, customer care and technical support for Fortune
1000 companies. Stream is a trusted partner to some of the world's leading technology, computing,
telecommunications, retail, entertainment/media, and financial services companies. Our service programs
are delivered through a set of standardized best practices and sophisticated technologies by a highly
skilled workforce of approximately 30,000 employees based out of 50 solution centers in 22 countries
supporting more than 35 languages. Stream continues to expand its global presence and service offerings
to increase revenue, improve operational efficiencies and drive brand loyalty for its clients. To learn
more about the company and its complete service offering, please visit www.stream.com.
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