Our Story

A History of Success


Originally formed more than 15 years ago as an outgrowth service for a large software reseller, Stream has grown to become a global provider of sales, customer service and technical support services for the Fortune 1000.  Since its inception, Stream's global footprint has expanded to cover 22 countries, with 37,000 employees across 52 locations. Stream currently manages millions of voice, email and chat contacts each year from customers around the globe.

While Stream's history is rich in technical support, the company has grown to be a "Provider of Choice" for companies looking for world-class customer care and revenue generation programs. Our consultative approach enables us to tailor programs to our clients' specific business challenges.  And, with a global presence across North America, Europe, the Philippines, India, China, Latin America, the Middle East and Africa, we ensure we are in the right geographies with the right market expertise to deliver successful support programs.

As a known "Employer of Choice" in the regions in which we operate, Stream is able to attract the best talent, ensuring our support professionals are truly engaged in our clients' businesses and brands - resulting in a superior customer experience.

Stream's vision for the future includes expansion into new geographies as well as continued dedication to client and customer satisfaction and further innovation of support services.

Take a look at a few case studies of how Stream has helped companies similar to yours.

A variety of solutions across multiple service delivery channels
Inbound and Outbound Sales Technical Support & Warranty
Customer Care Customer Retention
Careers Back Office
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The Stream Story
Over the past 15 years Stream has grown from a small outgrowth service to a global provider for the Fortune 1000.

Case Studies
Stream provides services for financial software company
Stream has become the client's vendor-of-choice for sales-enabled service and support
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Honduras Job Fair
Altia Business Park
January 27th, 2013