About the Stream Client Event

Event History

The Stream client event has a nine-year history of bringing together international participants across a variety of industries. Participants tell us the event gets better each year. Below is an overview of last year's program to provide insight into the topics and people the event attracts.

 

2007 Venue

More than 100 participants joined us at the Grand Visconti Palace in Milan, Italy for the 2007 client event.
 

2007 Participant Profile

  • Worldwide customer service leaders
  • Senior managers and decision makers from the IT, communications, consumer electronics, and technology sectors
  • People who shape customer service strategy for their own business and set trends for the contact center industry


2007 Topics

  • Choosing the correct outsourcing partner
  • Support boundaries in today's contact center environment
  • Customer experience
  • Revenue generation
  • Client case studies
  • Network with peers facing the same industry challenges