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In the highly competitive financial services market, Stream
understands that driving value - especially in the highly
competitive financial services market - means providing service
expertise as well as customer and data security.
Handling customer interactions securely, efficiently and
effectively is one of our top priorities. We carefully screen our
detail-oriented support professionals for financial aptitude and
strong communication skills, as well as performing thorough
background checks. We implement state-of-the-art security measures
to ensure data and information integrity and guard against identity
theft. We protect customer information with multiple firewalls,
intrusion detection systems, continuously updated anti-virus
software, and router-to-router encryption over a private network.
Our financial services departments are physically separated from
other programs, video-monitored, protected by security guards, and
our fully redundant infrastructure provides additional
safety.
Stream has demonstrated full compliance with the Payment Card
Industry Data Security Standard (PCI DSS) 1.1 and is considered
fully PCI compliant at all global locations as validated by
Qualified Security Assessor, Verisign.
Services we can provide for financial services leaders
include: (Please remove spacing in list of services)
- Account enrollment and maintenance
- Balance verification
- Brokerage services
- Claims status and reporting
- Consumer loans
- Credit cards
- Cross-sell and upsell
- Fraud identification
- Funds transfers
- Online banking
- Portfolio status and transferring funds
- Telephone banking
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Learn more about Stream's
expertise in the Financial Industry here. |