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Technology providers seek the certainty and skill of an
experienced service center partner. That is precisely what Stream
offers many of today's best-known brands in consumer and business
electronics. With fierce competition and tight margins in the
technology industry, our clients rely on Stream to generate
revenue, provide great customer experiences and increase customer
loyalty.
Stream's expertise in the technology industry extends
from PC manufacturers through peripherals and industry-leading
technology products. We bring our extraordinary experience in
revenue generation, customer service and technical support to
our technology clients, and consistently deliver great customer
experiences for our clients' customers.
Our support professionals use their caring, ingenuity and
resourcefulness to quickly troubleshoot and solve difficult issues
for your customers - on your behalf. We also specialize at
providing customer experiences that satisfy even your
most technologically challenged customers.
Stream is proud of our roots in technology and our ability
to build brand loyalty for your business.
Services we provide for technology companies include:
- B2B & B2C inbound sales
- B2B & B2C outbound sales
- Level 1 & 2 technical support
- Customer service
- Lead generation
- IVR deployment
- Predictive dissatisfaction modeling
- Product and feature explanation
- Reliability tracking and reporting
- Set-up assistance
- Upsell/cross-sell
- Warranty information
- Knowledge management design, implementation and support
Learn more about Stream's expertise in the Technology
Industry here.
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