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Stream Global Services is a premier BPO provider with a global
presence in 50 service centers across North America, Latin America,
Philippines, India, Europe, the Middle East and Africa with
unparalleled expertise in each location. Critical factors in
clients choosing the appropriate contact center locations include
language diversity, stable technology infrastructure, strong
business continuity, and a large talented workforce.
Stream's proprietary Smartshore site selection methodology relies
heavily on extensive research, detailed analysis, and local
expertise to measure the success quotient at each proposed service
center location. In order to ensure the highest levels of service,
Stream assigns an executive sponsor to oversee research, analysis
and risk assessment during the site selection process. However, the
ultimate decision rests on a proper fit based on the client's need,
as well as the economic viability of the location and the
flexibility to adapt and grow with the business. Our clients'
long-term benefits for success include scalability, service
readiness and the lasting support of local communities.
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