Stream Solutions

The Right Service for the Right Opportunity

Stream's solutions to business process and contact center outsourcing drive value for our clients and their customers. Stream blends agility with a global, standardized delivery model based on proven best practices to create solutions that succeed - even in highly specialized industries. We are consistently rated as a tier-one service provider by some of the most demanding support environments in the world; these Fortune 1000 clients stay with us because we continue to deliver the results they need.

Stream offers a variety of solutions across multiple service delivery channels, including:

Stream utilizes our Smart Shore methodology to determine the optimal mix of support locations (onshore, offshore, nearshore) and automation (IVRe-mailchat and Web self-service), as well as back-office support, to meet your customer care objectives. And importantly, we can meet the challenge of staffing to complex technical and sales requirements with multilingual skill sets across our global presence.

A variety of solutions accross multiple service delivery channels
Inbound and Outbound Sales Technical Support & Warranty
Customer Care Customer Retention
Careers Back Office
The Stream Story
Over the past 15 years Stream has grown from a small outgrowth service to a global provider for the Fortune 1000.

Case Studies
Stream Achieves Large Scale Ramp for Leading Healthcare Provider
Stream Achieves Large Scale Ramp for Leading Healthcare Provider
Shows and Events
BPAP Australia Trade Mission
Sydney, Australia
May 31 - June 2, 2011