Back Office

Customized Tasks to Compliment Voice Services

Stream's operational expertise helps clients increase brand loyalty, revenue and business performance. We carry that same commitment to the back office services we provide. Our back-office capabilities supplement standard voice programs and provide your customers with additional service options. For fax, data entry, business reply card and other back-office services, Stream is ready with our award-winning processes and proven best practices.

Stream's back office services include:

  • Credit card collections
  • Data conversion
  • Database reconciliation
  • Document handling
  • Fraud monitoring and management
  • Monitoring chat rooms, message boards, blogs and Internet violation reports
  • Mutual fund and brokerage processing
  • Order verification and confirmation
  • Support estate settlement and annuity ownership changes
  • Survey collection
A variety of solutions accross multiple service delivery channels
Inbound and Outbound Sales Technical Support & Warranty
Customer Care Customer Retention
Careers Back Office
The Stream Story
Over the past 15 years Stream has grown from a small outgrowth service to a global provider for the Fortune 1000.

Case Studies
Stream Achieves Large Scale Ramp for Leading Healthcare Provider
Stream Achieves Large Scale Ramp for Leading Healthcare Provider
Shows and Events
BPAP Australia Trade Mission
Sydney, Australia
May 31 - June 2, 2011